State Bank Of India — COMPLAINT REGARDING BAD BEHAVIOUR AND MANNER OF BRANCH MANAGER BRANCH CODE -1225

Address:

Dhanbad, Jharkhand

PLEASE PAY YOUR ATTENTION REGARDING THE MATTER B . P . KESHRI & CO. CHARTERED ACCOUNTANTS New Market, Dharamshala Road, Jharia Tel :[protected], Mob :[protected] P.O.Jharia ( Dhanbad ) 828111 ( Jharkhand ) E-Mail.[protected]@rediffmail.com Dated ; 06/05/2015 TO, Office Incharge of Customer Care Services Sub : Complain Regarding non-co operation for providing Necessary Information and required documents for taking education loan From S.B.I Jharia Bazar Branch Code – 1225 and the manner Of talking your Branch Manager is not good but erred Dear Sir, With refrence to above subject I would like to draw your kind attention regarding the manner and Conduct of your Branch Manager of SBI, Jharia Bazar-Branch Code-1225. Sir I personally visited your branch Manager for taking Education Loan of my Daughter Sujata Bharti, Who is B.COM ( Hons ) and qualify for MBA Post Graduate Course at Bangalore Based Institute- “ ACHARYA INSTITUTE OF MANAGEMENT AND SCIENCES “ When I asked to your Branch Manager, he could not reply satisfactory answer regarding procedure And what Documents required, and how I can get education loan for my daughter, H e become angry to me and his reply was in rough manner, which I feel vary bad. If he can not treat well With customer just like me, how anybody prospect cooperation from your Branch Manager of SBI JHARIA BRANCH Code -1225. Only he replied If you are owner of House and permanently resident of Jharia and the house is in your name Then I will talk with you otherwise you may go. Sir I request you to kindly control over the behavior of Your Branch Manger of SBI JHARIA BAZAR CODE-1225 and guide me how a person can get education loan from SBI and what documents required. The conduct of your branch manger of SBI JHARIA BAZAR BRACH CODE-1225 is not follow the basic Principle of citizen charter but the activity of branch manager is just like a dictator, there are so many charges and complain lodged against this branch by several customer of this branch. You are requested to look into the matter and take necessary action, So that your customer may satisfy with Bank services. Thanking You. Yours Faithfully B.P.Keshri, C.A KINDLY PAY ATTENTION HOW ANY ONE CAN AVAIL EDUCATION LOAN FROM YOUR BRANCH IN SUCH A SITUATION WHICH I HAVE FACED WITH YOUR SBI JHARIA BAZAR BRANCH CODE-1225.