State Bank Of India — Deteriorating quality of customer service

Address:

Bangalore, Karnataka

This is one bank which charges a fee from customers for transferring their A/c from ONE BRANCH TO ANOTHER.They force us to close the A/c and open it again at the other branch.What if we are in a transferable job.Do we have to keep opening and closing the A/c with this bank. Is this good (forget GREAT !!) customer service ? FYI, I have been a customer of this bank for the past 25 yrs. Today, when I compare other Govt.banks like IDBI, or Pvt banks like ICICI, for the same issue, they are much better than SBI.