State Bank Of India — Money deducted without getting it from ATM

sujana sivadasan

from Perumbavoor, Kerala

Address:

Palakkad, Kerala

From,
Sujana sivadasan
Ram Nivas, Kutty pully,
Kadukam Kunnam post,
Palakkad 678 651

Mob;- [protected]

To,
The Manager,
State Bank of India,
Victoria College Road Branch, Palakkad.

Sir,
I the Undersigned Sujana Sivadasan having account no- [protected] used my ATM Card on 21st august 2015 to withdraw rupees 5000 ( five thousand ) from a Federal bank ATM booth at Chalakudy ( FED ATM CD 100501. Txn number 3883 ), Kerala. though I have not received any money from the Machine, and it said only that the transaction is cancelled, still the money five thousand has been deducted from my account, immediately i lodged a complaint to help line on mobile and I was told to make written complaint to my account branch accordingly I made a written complaint, to my utter surprise I was again asked to put up a compaint in the internet as well, hence I am sending you the same here.
I therefore, request all of you to take an immediate action in the above matter and please do the needful enabling me to withdraw the money soon to use for my purpose.
Thanking you,
Yours faithfully,
Sujana sivadasan

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State Bank of India [SBI] customer support has been notified about the posted complaint.

Aug 26, 2015

Updated by sujana sivadasan From, Sujana sivadasanRam Nivas, Kutty pully, Kadukam Kunnam post, Palakkad 678 651Mob;- [protected]To, The Manager, State Bank of India, Victoria College Road Branch, Palakkad.Sir, I the Undersigned Sujana Sivadasan having account no- [protected] used my ATM Card on 21st august 2015 to withdraw rupees 5000 ( five thousand ) from a Federal bank ATM booth at Chalakudy ( FED ATM CD 100501. Txn number 3883 ), Kerala. though I have not received any money from the Machine, and it said only that the transaction is cancelled, still the money five thousand has been deducted from my account, immediately i lodged a complaint to help line on mobile and I was told to make written complaint to my account branch accordingly I made a written complaint, to my utter surprise I was again asked to put up a complaint in the Internet as well, hence I am sending you the same here.I therefore, request all of you to take an immediate action in the above matter and please do the needful enabling me to withdraw the money soon to use for my purpose.Thanking you,
Yours faithfully,
Sujana sivadasan