State Bank Of India — Regarding new sbi atm card not delivered

Address:495553
Website:www.sbi.co.in

I have applied for an atm debit card in place of lost card. I have an sbi account at sbi, nariyara branch, akaltara 495553. I have received an sms stating that the card has been dispatched via speed post no. Eb[protected]in on 8-6-16. Till today i have neither received the card nor can track this speed post cover at speed post portal. There is no record. I have also enquired the details from post office also but they are tellingthat the particular speed post had not been dispatched till now. When i am calling the sbi customer service they are always telling the same thing that card will be delivered within 8-10 days but they cannot trace the post.
However the pin has reached the branch on 13-6-16.
I request you to let me know the correct status. It is more than 15 days since i applied for the card.
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