State Bank Of India [SBI] — amount reached to wrong amount

Address:

Mayur Vihar Phase 3, New Delhi, Delhi, 110096

Dear team,

With due respect i would like to state that on 3rd of march 2019, i made an online transaction to an icici bank user using phonepe app of rs 20, 000 which by mistake got transferred to wrong account. It is my whole hearted request that please freeze the amount and initiate the reversal. I contacted phonepe customer care and they have advised me to contact sbi bank for further help. I have already dropped email too them stating my problem but they are not providing any specific solution too me from last one month.

The details are as follows :

A/c no. (Remitter's) - [protected]
Transaction id - p1903032017302059721984
Ref no.[protected]
Mobile no. -[protected]

A/c (On which it got sent[protected]
Bank - icici

A/c (On which it was meant to be sent[protected]

I am attaching my account statement. Please do the needful as soon as possible. I would always be thankful to you.

Regards
Sarfraz khan