[Resolved] State Bank Of India [SBI] — Amount refund issue | |||||
Requested sir Maine 3 december 2015 ko 1 mobile (Samsung j7, rs.14800/-) kisi ko gift dene k liye online order kiya tha. Maine phone purchase karne k liye internet banking ka use kia tha. Mere account se rs14800 deduct ho gye the lekin jo order tha wo apne aap network nhi aane k karan failed ho gya. Mujhe lga ki jo money rs. 14800 deduct hue hai wo apne aap mere account me aa jayegi isliye maine same phone same rs.14800 me purchase kr liya. Lekin maine jiske liye phone kharida tha usko phone pasand nhi aaya or usne phone return krwa dia bine box khole. Merchant ki traf se to mere account me amount refund aa gya lekin jo order failed ho gya tha uska amount abhi tk mere account me nhi aaya. Maine apne bank me complaint kri. Bank wale kehta hai ki amount merchant k pass hai wo refund krenge. Maine merchant se baat kri wo kehte hai ki hamare pass jo order aaya tha uska refund hum de chuke hai. Sirji maine pichle 4 mahine se yhi kr rha hun ki mera amount mujhe refund mil jaye lekin abhi tk kisi meri nhi suni.Aap se request hai please meri problem jld jld solve krne ki kripa kren. Maine jis merchant se phone purchase tha uska ip address (Gadgets.Ndtv.com) hai. Mera refrence no.(Ocde87fbaef837fd1c) jiska mujhe refund mil chuka hai or jiska mujhe refund nhi hua hai uska refrence no.(Ccacl1tsq908ig0bbzekx1) hai. Mein apne account ki statement bhi bhej rha hun saath me attach krke. Thanking you Veer singh [protected] Was this information helpful? | |||||
May 17, 2016 Complaint marked as Resolved Sir ji meri problem resolved nhi hui hai unhone mujhse mere account ki attachment mangi thi meine unko mere account ki attachment bhi bhej di pr phir bhi meri problem resolve nhi hui bs unka email msg aaya tha ki apki problem resolved ho gai hai or jis email se unka message aaya tha wo email address date time ye hai
(-----Forwarded by GENERAL MANAGER CUSTOMER/CORP/SBI/SBG on 04/15/2016 04:21PM -----
To: [email protected], [email protected]>)
Thanking you State Bank of India [SBI] customer support has been notified about the posted complaint. | |||||
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