State Bank Of India — SBI Branch, Punganur Branch, Andhra Pradesh is doing fraud in name of "Personal Accident Insurance"

Address:Chittoor, Andhra Pradesh

Hi Team, I am Vineel Nirogi. Today I met an incident where SBI branch, Punganur, Chittoor(dist) Andhra Pradesh. Accountant, Branch Manager is saying Personal Accident Insurance Mandatory while opening the account. Below is the conversation happened. Entered into the bank and asked for new account opening form. Accountant demanded for Rs.1000/- for giving the form. Paid it and collected the form. Filled in all the fields in application. I have seen a form for "Personal Accident Insurance". And went to accountant and asked if it is mandatory. Accountant said it is mandatory and it costs me Rs.500/- Later I asked it is available at Rs.100/-, 200/-, 500/- and I would like to go with Rs.100/-, Accountant replied Rs.100/- was only for last year and now it is not available and minimum is Rs.200/- I replied to accountant "It is not mandatory" in any branch, I dont want to apply for that. She asked me to contact Cheif Manager. Below is the conversation Me: Good Afternoon Sir, Branch Manager: Yes Me: "I came for opening the account for my Mother-in-law and for that, Accountant is saying "Personal Accident Insurance" is Mandatory. But I don't want that. We are already paying LIC to my Mother-in-law.Is it Mandatory to pay for insurance to open the account?" Branch Manager(Angry and started shouting): Yes, this is not of my interest. This is been proposed by PM Narendra Modi and as per the SBI It will be good if you pay it. Me: But, I don't want it Sir, we are already paying LIC premium to Mother-In-Law Branch Manager(With increasing voice): They why do you need account? I have been seeing you from morning 10:00AM fighting for just Rs.100/-.(Village people around started telling, we are also paying it.. It is just Rs.100/-) Me: Its not about Rs.100/-. It is not required for us. Why should we pay. Branch Manager: "SO YOU DONT WANT IT" Me: yes. Immediately he started tearing off the "Personal Accident Insurance Form" and asked me "Do you really need the account?" Me: Yes Branch Manager wrote on top of my application "No insurance" and have put it aside WHAT IS THE CRIME HERE? This branch serves many villages nearby and many illiterates. They doesn't even know meaning of insurance. If they ask at accountant level Rs.500/- is mandatory and If you ask again the same person Rs.200/- is mandatory. If you ask the Bank's Chief Manager Rs.100/- is Mandatory. If you fight with him then it is not mandatory.If there are 1 lakh applications and if it is mandatory to Rs.200 in avaerage. Total amount will be Rs.2, 00, 00, 000/- If this is their calculation Isn't it a fraud? This is my complaint.
Was this information helpful?
No (0)
Yes (0)
State Bank of India [SBI] customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    State Bank of India [SBI]
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    27%
    Complaints
    27854
    Pending
    0
    Resolved
    7386
    State Bank of India [SBI] Phone
    +91 80 2659 9990
    State Bank of India [SBI] Address
    No.65, St Marks Road, Bangalore, Karnataka, India - 560001
    View all State Bank of India [SBI] contact information