[Resolved]  State Bank Of India [SBI] — complaint against sbi cards

Address:	382470
Website:	RBI Complain

Dear sir / madam,

I utpal thapa holding sbi credit card no[protected] from 2013 & you can see my past transection, in month of july 2014 i have come to know that i have cancer & i resign my job for medical treatment & i have done operation on 8th august 2014 then radiation in this period i have not able to maintain my account, sir for your kind knowledge i have one more hdfc card with 100000 limit, mortgage loan with emi of 12550/- union bank (Please you can check if required) & that period on personal loan of rs 100000/- emi 2661/- from hdfc bank. I was paying my emi without fail till today.

Sir i have received call from hdfc bank and they offer me for settlement, sir i personally approach sbi people for the same but from sbi executives have taken 9 months to give me a settlement amount, in between i have clear my hdfc card settlement of six months. Sir then i have received call from sbi for settlement & they give me amount 7000/- pay in five installment, i request that gentlemen mr. Ashish that this amount is very high i will not able to pay please do reasonable. He offer me same 6000/- *5 & 5000/*1 in six installments i agree & he send one of the executive to my house to collect the cheque he gave receipt. Sir i have received call from mumbai office to please whatsapp the atm min balance slip because it takes time to update i have regularly sending massage every month.

Sir i have completing my all the installments i wait for two months then i reach sbi cards office ahmedabad for my noc that time a gentlemen told me there is outstanding i told him regarding all the payment i have done he send me to other cabin to mr sharad mathur talk to me for some time then he call mr. Shakti singh and he advise me that he will call me then i have to pay only rs 97/- & i will get noc sir i told him to i am ready to pay just now but he refuse & then i have not received any call from him. After a week i again visit to sbi card office & meet mr shkti singh i wait for him 1.5 hours then he came & told me that i will receive call from head office after that i have contact to mr shard mehta, ms poonam but there is no action taken, after few months mr mathur told me to do resettlement at the rs 10000/- (Sir i have complete hdfc card payment by same procedure & after two months i visit to their office for noc they have given me within 10 minutes.) sir, why should i do resettlement for false outstanding when i sacrifices lot & paid the entire settlement amount.

Sir after few weeks they started harassing me & threatening me that they will send legal notice, after this they started sending people to my house to collect money then i have come to know that my cibil score is less due to sbi cards. I personally request you to please check my all the other bank loan account payment detail, you will not find a single error. (Union bank, hdfc bank, hero fin corp).
Sir i request you to please check this matter if you found any kind of mistake from my side please feel free & make me understand my mistake otherwise obliged me by issuing noc & withdraw my name from cibl.

Please find attachment of payment receipt for your kind consideration.

Thanking you