State Bank Of India (SBI) — Credit card issue

Address:

Bangalore, Karnataka

Dear Sir/Madam, Greetings of the day!! This has reference to one of the call which I am getting from SBI bank credit card department. They claim that there is outstanding payment for the card which they issued in my name. I have been telling them that I have not received any credit card from SBI. They further claim that I have applied and card was issued in the name of Lokesh L. Whereas all my records are Lokesh K. I even have checked in CIBIL record recently (6 months back when I applied for PL from ICICI Bank) there is no record of my outstanding for any credit cards. Hence, I humbly request you to kindly let me know how to handle this and close the issue. Thanks in advance. Lokesh K