State Bank Of India [SBI] — deduction of money without information

Address:	Purba Medinipur, West Bengal, 721602
Website:	www.onlinesbi.com

Dear sir/madam,

I have noticed on 25.09.2018 through my netbanking that sbi port branch has deducted rs. 11, 800 for four months from my account in lieu of non-submission of rc book to the bank authority which is totally false.in december 2017, the vehicle loan was approved against my application and in that month itself, we produced the rc book, insurance copy, licence copy, road tax to the-then dy. Manager mr. Mrinal das. He got transferred after a few months and perhaps the loan documents with necessary records have not been handed over to the next officer properly. As a result, sbi authority has started deduction of rs.2950.00 every month from may 2018 to aug 2018 (Total rs. 11800.00) without my knowledge. The new manager called me in sept 2018 and immediately i forwarded all the necessary documents to the sbi again and also informed that i already submitted all the requisite documents to the previous bank manager. I appealed to refund the deducted money as i was not at fault on 25.09.2018 and lodged a complaint also vide ticket no. Vl[protected] dt. 27.09.2018. But till date, i have not got the money back even after repeated follow ups. My vehicle loan account no. Is[protected].

Kindly look into the matter of such unfair deductions.

Thanks,

Ratna chatterjee
Sbi s/b account no. [protected]
Mob. No. [protected]