State Bank Of India [SBI] — failed transaction but amount debited

Address:Chennai, Tamil Nadu, 600046

My account no is [protected]. My name is babulal lamba.
On 26 feb i have done 04 transection through irctc. Out of 04 transection 02 transection was failed but amound was debited. The amount is 745 & 780 rs. Irctc and sbi customer care are not giving proper response.
Irctc ticket id is 8349493, 8349485, 8423212.

26 feb total transection 04.

Failed transection 02
Pls do needfull to get my refund.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
Feb 24, 2018
Sahupreety's response
How to add the beneficiary account again for later use ?
Complaint comments 

Comments

I received offer for Reinstatement from SBI Card dated 13 july-2017 MUM/SBICC/73991, and i accept the sale on 1-8-2017 and paid amount offered in reinstatement offer now bank office not replying regarding this. what i have to do. they not replying to my call ore sms or not provide me any other number mail id what i have to do
State Bank of India [SBI] Customer Care's response, Mar 22, 2018
Verified Support
Dear Customer, Apologies for any inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at sbicard_cares@sbicard.com mentioning reference number 30626 in your mail to enable us to address your concern on priority.
I added a beneficiary account.but when did I modifiy the account details for more and submit from that time I can't see that account.i want to either modify or delete that account and again want to add.then how can I add that account again ?

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