[Resolved] State Bank Of India [SBI] — fraud transaction done by merchant card no. [protected] | |||
Dear concerned, I had received call from jukaso journey dated 26.02.18 from mobile number [protected] (Mr. Sawariya) he is saying that i win a lucky draw, for collecting 2 night 3 days complementary holiday voucher and other surprise gift in 480 rs only when i visit hotel jukaso inn sunder nagar, delhi, they deducted 48000 rs from my sbi credit card instead of 480 rs by fraud, when i asked for refund my money to jukaso journey they offer me fake 3 year membership plan. I had already registered police fir against jukaso journey but they are not refunding my money. My sbi card no. [protected] name of jaya batra I was also raised dispute to my sbi card for 48000 rs fraud transaction they also declined my dispute. Sbi card please return my money as soon as possible because merchant saying that your 48000 refund already deducted from our account and you have to coordinate from your sbi bank only. Regards, Jaya batra [protected] Mail id – davinder. [protected]@gmail.com Was this information helpful? | |||
Jul 12, 2018 Complaint marked as Resolved State Bank of India [SBI] customer support has been notified about the posted complaint. Verified Support Jun 08, 2018 State Bank of India [SBI] Customer Care's response Dear Davinder Pal Batra, Your concern is o[censored]tmost priority to us and we are trying to resolve the same at the earliest. We request you to not mention your personal details & credit card number including PIN, OTP, CVV etc on a public forum or with anyone. You may write your concerns to us at our official e-mail id at [protected]@sbicard.com.
Verified Support Jun 11, 2018 State Bank of India [SBI] Customer Care's response Dear Davinder Pal Batra, We value you as our loyal customer & truly understand your frustration regarding this case. However, the case is closed at our end & the decision stands final.We hope to live up to your expectations in future.
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I want cancellation of CPP
Don't want renew kit but cr amt that is taken without my knowledge