State Bank Of India [SBI] — incorrect bill on credit card and mental harassment

Address:

Opposite Manikanchan building, 700091

RE: Interaction Id- 1-[protected] Statement Related Issues/Statement Calculation/Clarification

I am not able to understand why interest on EMI is charging in account if I closed the all EMI at a time with spoke your customer care people and they said after close all EMI at a time no outstanding will be due. Why it is showing. I am sending a email in simple english language but your Nodel officer is not able to understand. Without check response given by Nodel officer you have to pay. Please check properly. Do not harras people without check. If I purchase any thing I have to pay with GST. But with GST interest on EMI is also showing. I have cleared all EMI at a time. When I called to customer care why you are not confirm that after payment we will charge interest on EMI in every month. Please confirm your customer to everything. I have no problem to pay whatever amount I use. This is my last mail. Until and unless I will not get resolution from you I am happy to go consumer court. I have closed loan in lots of time in HDFC bank. They will not charged intrest on EMI for closed loan. If I paid all amount at a time outstanding should be zero in my account. After all payment it is showing in my account. One month showing cr amount.