State Bank Of India [SBI] — Mvisa deducted money but merchant did not get. No transaction number on account statement.

Address:Akola, Maharashtra, 444001
Website:Sbi anywhere mVISA

Like others i too used sbi anywhere app's mvisa facility to pay recharge of tata sky and manually entered the data (Mvisa merchant id[protected] using qr code.in this process the money got deducted but tata sky did not get it. This transaction of rs 400 was tried by me on 1st aug to tata sky (Mvisa merchant id[protected] three times. Total rs 1200 deducted from my bank account. Please return the money as it is not received by tata sky. Please note that transaction reference number is not shown in account statement due to which i can not file proper complaint with sbi customer care.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
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Same!
anupthakare's reply, Sep 20, 2016
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