[Resolved] State Bank Of India [SBI] — refund amount not yet credited sbi transaction id is rfnd

[Resolved] State Bank Of India [SBI] — refund amount not yet credited sbi transaction id is rfnd_9la3g6laqfylag

B basaksyamal from Dinhata, West Bengal

I had booked a hotel room through yatra.com using my visa debit card issued by sbi and subsequently i had cancelled my booking. Refund for cancellation of hotel booking yatra reference number is[protected] has been processed. The state bank of india transaction id for the refund of rs. 2407 is rfnd_9la3g6laqfylag. My sbi branch code is 1753 and ifs code is sbin0001753, branch name is cooch behar bazaar, west bengal. But the cancellation amount of rs. 2407 not yet credited to my account. My savings account number is 1045*712. Please credit the above amount at the earliest. Thanks. Was this information helpful? No (0) Yes (0)
Jan 10, 2018 Complaint marked as Resolved It has taken time but after all my complaint has been resolved. Thanks. State Bank of India [SBI] customer support has been notified about the posted complaint.
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Comments

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dear Customer,

Greetings from Yatra.com!

We regret the inconvenience caused we regret the inconvenience caused kindly share your Yatra reference number for us to assist you.

Best Regards,
Yatra Care

basaksyamal's [Complaint's author] reply, Jan 9, 2018

Yatra reference number is 2512712582878 date of cancellation is 04-Jan-2018.

basaksyamal

from Dinhata, West Bengal

Yatra reference number is[protected] date of cancellation is 04-Jan-2018.

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dear Customer,

Greetings from Yatra.com!

Thank you for sharing the details kindly allow us some time while we get this checked and we will update you at the earliest.

Best Regards,
Yatra Care

basaksyamal's [Complaint's author] reply, Jan 10, 2018

Not yet credited the amount by bank. This is for your information and necessary action please.
Thanks.

basaksyamal's [Complaint's author] reply, Jan 10, 2018

Thanks a lot. Amount has been credited just a few minutes back. Again thanks to Yatra.com team.

Ganesa Pandian

from Chennai, Tamil Nadu

Dear team
All verification call finished why declined card need Reason immediately
Reason;
We regret inform you that your SBI card application could not be processed since it does not meet our policy

basaksyamal's [Complaint's author] reply, Jan 9, 2018

I would like to know what is the reasons for which crediting an amount of Rs. 2407 couldn't be proposed to my account. The card issuing authority is SBI itself then what happen? Please clarify of my query and take an early action to resolve my issue. With thanks.

State Bank of India [SBI] Customer Care's response, Jan 11, 2018

Verified Support

Dear Customer, Apologies for any inconvenience caused. We will get in touch with you soon to address your concern at the earliest. Although we would request you not to post your contact and card details publicly but mail us next time at sbicard_cares@sbicard.com.

State Bank of India [SBI] Customer Care's response, Jan 15, 2018

Verified Support

Dear Customer, Trust your queries have been addressed and resolved after our telecon with you. Please reach out to us for further assistance or feedback.

Yatra Online / YatraTrip.in Customer Care

from Gurgaon, Haryana

Dear Customer,

Greetings from Yatra.com!

Great to know that you have received the refund and we will also like to thank you for sharing the information with us. Should you have any further queries, please contact us at[protected] or write to us at [protected]@yatra.com and we would be happy to assist. For holidays please call on [protected].

Best Regards,
Yatra Care