State Bank Of India [SBI] — regarding money deduction from a/c

Address:

PANIPAT REFINERY SBI branch BAHOLI, Panipat, Haryana, 132140

Dear sir
I want to tell you that my self amar pal singh withdraw rs 10000/- from pnb atm on date 6th april 2019, i not found any money from atm but above same amount deducted from my account. After waiting upto three days i registered complain ([protected]) on date 8th april 2019 sbi customer care. Sbi branch & sbi customer service told me waiting up to 7 working days. When 7 working days completed still no amount credited in my account i called many times sbi branch & sbi customer care service told me for waiting more.
I m very frusted.
So i need to help. Plz take suitable action so that my amount as soon as possible refunded.
Plz controlled this type frudgiri of bank system.
Bank details -
Sbi branch-panipat refinery haryana
Pin code - 132140
Bank code-8706
Thanks
Amar pal singh
Mob[protected]
Email - amarpal. [protected]@gmail.com