State Bank Of India [SBI] — SMS alert charges levied without subscription

Address:Bangalore, Karnataka, 560102
Website:www.sbi.co.in

Hi I am SantoshKumar account no. [protected] branch Sainik school Bijapur (3163 branch code) has levied SMS alert charges quarterly since June 2013. I stay in Bangalore and got shock when i updated my passsbook. After calling customer care they reluctantly say to visit My home branch. It is so pathetic that i need to go 600kms. It is hopeless. I want SBI to be customer friendly and follow norms what other banks like ICICI perform using customer care. I want my charges reversed since they have started this SMS alerts without my consent and also giving away confidential information to unkown number. Stop this menace. Santosh [protected]@gmail.com
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