State Bank Of India [SBI] — they are forcing me to visit home branch for silly things, but other banks have no such rules as sbi has | |||
Recently there is an update regarding change of magnetic strip atm cards to emv chips, i completely appreciate their move towards new technology but their banking is still the same outdated. Even for a change of profile password i have to visit home branch?? How ridiculous stupid rules are these?? Why can't i visit near by branches and get it done?? Now they have come up with a new trouble for their customers. If they want to change their atm cards to the new one the customer has to visit the home branch irrespective of their works and irrespective of the place they currently reside. I do not have a proper address proof as my work keeps me shifting every 2 months or even a month to different places. I cannot take off or leave my work and go all the way to my home branch just to exchange my atm card and they don't even provide it instantly they take 7 working days and would send to the address which is there in passbook where i'm currently not residing. Why can't sbi provide an option to collect it from any near by branches and get make our work easier??? We have adhaar card, driving licence and even a pan card what else proof you want??? Just to ease up their work they make us travel all the way to their home branch?? If this is the case i'am ready to withdraw all the amount and freshly open an account in icici or axis bank. If they want to make rules then let them provide a valid solution or else they will lose their customer's Was this information helpful? | |||
State Bank of India [SBI] customer support has been notified about the posted complaint. | |||
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