State Bank Of India — Very poor service for Home Loan takeover at Ambattur (Chennai) branch

Address:

Chennai, Tamil Nadu

Respected Sir, Myself is Bharani Kumar from Chennai, INDIA. I have applied home loan takeover from HDFC bank to SBI on first week of Jan-2015. I have submitted all my required documents along with application on first week of January 2015 to Mr.Sivashankar, employee of SBI home loan at his Ambattur office. I got a call from SBI home loan processing centre after one week and confirmed that they are processing the same. After that I didn't get any call from processing centre. Then i tried to reach Mr.Sivashankar through his mobile but unfortunately i couldn't reach him. I was keep on trieng his mobile to reach for more that 200 times but he didn't attend my call(though he gets my call in waiting list he never called me). Due to my busy schedule i went to Ambattur SBI office to meet his personally but he didn't responded me. He said you speak to manager for the status. Whe i approach his manager Mr.Arulananthan, he said that office verification report is negative. I didn't get any call during office address. Then on 7-Feb-2015, i submitted the HR letter by mentioning my clear office address to Mr.Arulanandhan. I waited for one week but i didn't get any reply from SBI then i went to Ambattur SBI office to meet Mr.Arulananthan, he said he is busy he will send the letter to Ayyappanthangal SBI branch for further process. I waited for one more week no response then i went to office and met Mr.Mahan(Senior Manager) he said he will take care. I waited for more than two weeks (twice in a week i met Mr.Arulananthan and Mr.Mahan) but no response. Then finally Arulananthan asked me to go and check with Ayyappanthangal SBI office, then i went twice to that office, they said they didn't receive any documents from Ambattur. Then i met the senior Branch manager and explained the situation he said he will speak to Ambattur branch manager and update the status. Again i went to Ayyappanthangal SBI branch to know the status he said not received the documents from Ambattur. Last visit to Ayyappanthangal SBI branch was on 14-Mar-2015. Note: I spent around 10, 000/- to process the home loan but till now there is no response at all from the bank. I sincerely request you to help me on this regards. Best Regards, Bharani +91 [protected].