State Bank Of Travancore — Missing of mobile phone kept & forgotten in ATM No. S10B[protected] Triprayar

Address:

Thrissur, Kerala

Sir, I have withdrawn money from the above ATM on 8.9.2015 at 11, 05 A.M. While opening the card, I kept my mobile phone on the ATM monitor and forgot to take from there. When I noticed that the phone is missing, I searched in the ATM room and enquired in the Bank near it. Again I went to meet the chief manager and informed the matter. He said he is helpless in the matter. My transaction No. is 1370. phone details:- Samsung Galaxy Pocket Neo GT-S5312 dual sim, metallic silver colour with black cover. IME code 357097/05/134508/5* 357098/05/134508/3* mobile phone No. is [protected] As the ATM has every security measure including WEB camera, and details of all the customers using the ATM including their account No., address, phone No. e-mail address etc. I request that the Bank to sincerely help me to recover the phone by contacting the next persons who used the ATM and took the phone. If the Bank incurred a loss from the ATM or damage to it, they are capable to find out the person done it using the above facility on their side. It is my request that the Bank kindly show the same sincerity to recover the phone and support the customer of the bank since last 37 years, so that in the future no such incidents will take place in an ATM. I have used another ATM No.S10G[protected] TXN No.8292 at 12.26 P.M.at Chevoor, on the same day. But I believe I kept the phone on the first on the first ATM machine. Expecting your urgent action, Yours Sincerely Prasadan K. V. Karayil Thekkoot House, P.O. Chamakkala, Chentrappinni, Thrissur, Kerala, PIN 680687, Tel:[protected], [protected]@yahoo.com