[Resolved]  Sterling Holiday Resorts — Not refunding and not even resonding to my e-mails

Address:Jaipur, Rajasthan, 302001
Website:www.sterlingholidays.com

I filed a complain on September 02, 2016 and since then Sterling has not been even responding to my emails. I have been sending emails to them every single day but they are not responding.
I have also been calling their toll free number and they ask me to call the local branch, when I call the local branch I am being told that I need to call on the toll free number.
One day they say that my refund of INR 105826 has been processed and the other day they say that it has not been processed and they don't even know when will it be processed.
Somebody from the media, newspaper, news channel please contact me as I need to get these people on news paper for such a fraud.
Can someone please help me in filing a complaint in the consumer court against this fraud company that is not even refunding my INR 105826.00
Regards
Abhishek Charan
Phone - [protected]
Email - [protected]@abhiishek.com
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Oct 20, 2016
Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2016
Sterling Holidays Resorts Customer Care's response
Dear Abhishek,

We are pleased to inform you that your refund has been processed. We also hope that our executive has communicated the status to you, and you should receive the refund soon. Thank you for bearing with us.

Sincerely,
Member Relations - Sterling Holidays.
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    Citi Tower, No.7, 3rd Cross Street, Kasturba Nagar, Adyar, Chennai, Tamil Nadu, India - 600020
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