[Resolved]  Sterling Holiday Resorts — Not refunding the money

Address:Jaipur, Rajasthan, 302001
Website:www.sterlingholidays.com

Hi,
I have already logged a complaint against sterling that i need a refund of the full amount. Its been 5-7 days that i raised the initial complain.
I have been calling sterling every single day to check the status but they are still saying that the refund process will take 60-90 days.
My question is who will pay the credit card emi and interest for these 90 days? When i am not wrong and the information given to me was misleading and misguiding when can they not refund the money back in my credit card account.
Can someone please assist me in filing a court case against sterling holidays.
I am sick of calling them everyday and they don't seem to be serious enough to refund the money.
Regards
Abhiishek
+91-[protected]
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Oct 17, 2016
Complaint marked as Resolved 
Sterling Holidays Resorts customer support has been notified about the posted complaint.
Verified Support
Sep 16, 2016
Sterling Holidays Resorts Customer Care's response
Dear Abhiishek,

We are pleased to inform you that your refund has been processed. We also hope that our executive has communicated the status to you, and you should receive the refund soon. Thank you for bearing with us.

Sincerely,
Member Relations - Sterling Holidays.
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