Sun Direct — Amount deducted from bank but transaction failed in sundirect app

Sun Direct — Amount deducted from bank but transaction failed in sundirect app

M Msr1 Jul 26, 2023 Jul 27, 2023 This thread was updated on Jul 27, 2023

I recharged my sundirect with Telugu base pack 1249/- through sundirect mobile app via UPI. The transaction in UPI is successful and amount is deducted from bank but the transaction is displayed failed in sundirect mobile app. I raised a complaint through customer care as well. Please resolve this as soon as possible. +1 photos Was this information helpful? No (0) Yes (0)
Sun Direct customer support has been notified about the posted complaint.
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Sun Direct Customer Care

from Chennai, Tamil Nadu

Jul 27, 2023

Verified Support

Dear Sir,

As per conversation, customer complaint regarding Balance not credited issue same has been already resolved from our end.

Regards,

Sun Direct Team.