Sun Direct — Channel number 506 not working

Address:East Godavari, Andhra Pradesh, 533450

Channel number 506 is not coming in my dish for this channel i have paid120 rs but the channel active on my dish but the channel is not coming in my tv i have visited shop at kakinada but they are saying that to watch ten 1 channel you have to change the setup box and they are asking to pay 650rs but i'm asking that please replace that ten 1 channel to telugu channel pack please look into this matter reply as soon as possible
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