Sun Direct DTH — channels as per the subscription plan not provided

Address:	Chennai, Tamil Nadu
Website:	www.sundirect.in

From the month of october 2017, several channels according to my subscription plan are not being provided and inspite of sending repeated reminder emails to customer care, nodal office, they have not bothered to respond or clarify. I have taken up the matter with national consumer redressal forum (Helpline no 14404 - toll free) and lodged a complaint. Once you get the complaint number, login into the pg portal (Search in google) and register your complaint with ministry of information & broadcasting and dept of tele communication. Even after this, you are not satisfied or no response, the approach the nearest district consumer forum and submit your application for deficiency in service.