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Sun Direct — Money deducted from Paytm wallet but not recharged

I've recharged my sun direct with Kannada basic pack on sun Direct app with paytm wallet, when i chose paytm wallet and proceeded to recharge the app showed "something went wrong" and money deducted from my paytm wallet (rs.213) ... But recharge not done...🤬 My registered mobile number: [protected]
STB card number:[protected]
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As per conversation, customer complaint regarding package issue same hasbeen already resolved from our end.
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