Sun Direct — most of the channel are not working

Address:

Rangareddy, Andhra Pradesh, 500035

Hi

I had been calling the customer care since many days to inform most of the channels are not working. Every time your customer care executive ask us to wait and never come back.
After long time today when i had spoken to your representative and complained about my issue they are saying it is a network issue and if it has to be rectified we need to pay.
Have you people gone crazy, if it is network issue it is your responsibility to get it rectified and give proper services to customers.
Its high time if you continue to provide such stupid services soon people are going to shift to other services providers. Not the days are far off when jio is coming and you would see a mass shift from your services.

My complaint number is sr[protected].
The way your customer services team speak to customers is irritating and nonsense.