[Resolved] Sun Direct — Multiple failed recharge via Amazon Pay and third time via Sun Direct Website
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Deepu Sunny
Jan 21, 2022
Jan 21, 2022
This thread was updated on Jan 21, 2022
Hi I have tried to recharge my sun direct account ([protected]) via Amazon pay, it was marked as pending, tried once again with same results, Since today is the last day of the my subscription i have used Sun direct website and finish my transcation. But now the Amazon customer service says even though the transaction is pending, recharge money is already gone to Sun direct and cant be refunded. So technically i ended paying three times for a single recharge. How could we address this issue?
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Feb 22, 2022
Complaint marked as Resolved
Sun Direct customer support has been notified about the posted complaint.
Verified Support
Jan 21, 2022
Sun Direct Customer Care's response Dear Sir,
As per conversation customer complaint regarding Balance Not Credited issue and same has been already resolved.
Regards,
Sun Direct Team.
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