Sun Direct — Pathetic customer service from sun direct-issue still unresolved

Address:

600100

Sun direct box throws a message saying "no signal" for the past one week. We've been trying to reach someone from sun direct but whom ever we contact, they say it would take another 2 days to fix the issue. But no one came to fix issue. So i tried calling the sun direct customer care number but no one picks up the call, no matter how many times i call, i'm on hold. I called rajakillpakkam customer care and the guy whom picked, disconnected the call the moment i asked if it was sun direct customer care. Tried many other sun direct technicians number, whom we worked in the past for other issues, but not reachable. Their mobiles are switched off. Can someone please look into this issue and sort it out asap, as its so annoying to followup with sun direct's irresponsible customer care. My sun direct card number is [protected].