Sun Direct — poor service and installation

Address:

Chennai, Tamil Nadu

it was last Monday i purchased the scrap (sun direct) only one day it is working fine and after that the picture claiity is is so bad it is becoming lower and lower and audio is also so bad i called the customer care immediately they raised the ticket some one called on sat on 30th Nov 13 told that tech person will come at 4 pm on 12 noon itself awaiting for him called at pm to that dealer after many calls they told will come at 6 pm again called at the same time some one picks and told we cant do anything regarding your complaint and you should contact whdto has done the instillation ok i thought i got the punishment for purchasing the scrap as told by my friends called the given number no proper response at all as of im begin started speaking and he told to contact the person who installed again called he gave some explanation again he gave the same no to contact the owner no which i spoke to him already **** there is no proper resolution structure in sun dth my 2290 money is gone please help me in resolve