Sun Direct — Recharge amount is not reflected in my account | |||||
Respected sir, I made a recharged of 1050/-, for the recharge of my card, So i logged in with my phone number and Recharged it, and the recharge amount is not reflected in my account. Citrus reference number: ctx[protected] Order amount: 1050.00 inr Transaction date & time: oct 30, 2016 02:23:17 pm My smart card:[protected] Now they said, it is reflected to my old-sun direct, which is de-actived by them and they provided a new connection by charging 1500/-. Customer care people said that it will take less than 24hrs to reflect in my new account, and they filed a complaint, and it is not resolved. Please help me in this regard. My question is: How they recharge my old smart card, as they disabled it and provided new one. Why still my old card is till active, even after they issued me a new smart card. Regards Chandra sekhar [protected] Was this information helpful? | |||||
Sun Direct customer support has been notified about the posted complaint. | |||||
2 Comments | |||||
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The channel are not process except HD channels please give me a solution how to do settings
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I had requested to change my not working set top box of sundirect DTH on 10th of Nov. Who gave me complent id 1-[protected] and told me to have 350/-+150/- for exchange your box but my problem is still as it was on 10th of nov. plz check the status my smartcard no. is [protected]
My mob. No. Is [protected].
My mob. No. Is [protected].
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