[Resolved] Sun Direct — recharge package not working

Dhilipkumar Venkatesan

from Mumbai, Maharashtra

Address:

23/1 2nd street, poonthottam nagar, Saravanampatti, Coimbatore, Tamil Nadu, 641035

Hi,

I have recharged my connection with tamil dpo 2 pack. As per the package channels it is not activated. Only tamil channels are activated. English and kids channels are not activated yet.

Tried reaching customer care but no use.

My mobile number[protected]

Please do the needful

My smardcard number - [protected]

Hav been trying to contact customer care support for last 2 days but no response.

Regards
Dhilip

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May 1, 2019

Complaint marked as Resolved

Sun Direct customer support has been notified about the posted complaint.

Mar 05, 2019

Updated by Dhilipkumar Venkatesan No communication from customer care.

Verified Support

Mar 20, 2019

Sun Direct Customer Care's response Dear sir

As per the conversation we had, issue is already resolved

Regards Sun direct
Customer care