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[Resolved]  Sun Direct — The amount has been deducted

Address:Bejjru

This thread was updated on Nov 19, 2022
Hi support team,

I have recharged my dth on 6th February 2020, monday evening around 9:03 pm for monthly plan ₹265.

The amount has been deducted from my account, but the recharge status is showing as failed. I have done this transaction through net banking. Transaction reference no: .[protected] Your phone call support is not responding. Please refund my payment and confirm me. My registered mob no:[protected].
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Feb 6, 2023
Complaint marked as Resolved 
This thread was updated on Nov 19, 2022 Hi support team, I have recharged my dth on 6th February 2020, monday evening around 9:03 pm for monthly plan ₹265. The amount has been deducted from my account, but the recharge status is showing as failed. I have done this transaction through net banking. Transaction reference no: .340361387724 Your phone call support is not responding. Please refund my payment and confirm me. My registered mob no:8688703325.
Sun Direct customer support has been notified about the posted complaint.
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Comments

"Dear Sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,

Sun Direct Team.
"
Reply
"Dear Sir,

We tried to contacting you in the number mentioned in your account but we could not reach you. Please mention your alternate contact number in which we can reach you and serve you better.

Regards,
Sun Direct Team."
Reply

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