Sunflame Gas Stove — Glass broken in warranty period of four burner gas

Address:

313001

I am complaind for replacing the glass of gas burner. But the call center not atanding the calls after complaint.
2 months are going to complaint but no replacement done. The machenic says the glass is not available of this model. And always says two days four days.
For this problem we are using old burner that was expire any time so please take action against the complaint.