[Resolved]  Suzuki India — Engine problem

Address:Kanchipuram, Tamil Nadu

Hi Sir
I had bough suzukigs150r 2years back in crompat suzuki showroom and i have given all my service and just before 2days i gave my bike for service and complained tht engine noise is to much and i gt my bike after service and now my bike is not going above65kmh and make more engine noise. went showrroom 2day to check it thy are say have to rework on u engine and it cost 22000. is it fare to pay 22000 after buy bike for 72000 and give service correctly is it fine fr me to buy this bike? really service a dam over here but bike is good thy should have intimated me before this prob .. i want to know why this happen ? in spite of giving all services correctly ...
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Aug 14, 2020
Complaint marked as Resolved 
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Hi Sir,

I purchased suzuki access 125cc in 09/2011 at somajiguda in I-BAYS showroom (which is now removed). I have paid sum of 57, 000.00 overall. The vehicle was good for a couple of years, now that is from october 2014 i have issues with the vehicle. I got serviced by paying 1700.00. But in the month of december i had a problem when i took to the showroom which is at Erragadda, the manager said that it has Engine problem which needs to be serviced and it may cost 4-8K. I am not able to service at moment.

Now my complaint is after taking so much money from the customers (may be middle class family) you are not providing the good at least vehicle to the customers, the defects in engine in short period is quite unimaginable. And frankly speaking i went to buy my vehicle but sadly there is no re-sale value, people able to buy around 20k which is very less.

If you see the above lines just suggest is their any way that my problem will be solved?

Thanks,

Unsatisfactory customer.

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