SVM Motors — Complaint Regarding New Bike Booking

Address:Chennai, Tamil Nadu

Hi, I am David from Ambattur. I booked the Honda Unicorn Bike on 29/07/14, at Kilpauk showroom and my Receipt number is 3058. At the time of booking, I was informed that the bike will be delivered with in a week and till date nothing has happened. My first point of contact was Mr. Srinivasan, then after a week Mr. Logi took hand over and then Mr. Dinesh. No one is clear cut information for bike delivery. This is ridiculous and irresponsible customer service. People in show room are not giving the correct information to the customers. Just because of wrong information and guidance I booked the vehicle. Now I am not interested to wait and get my bike. I paid Rs.1000 /- as advance.
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I booked the Honda Unicorn Bike on 29/07/14, at Kilpauk showroom and my Receipt number is 3058. At the time of booking, I was informed that the bike will be delivered with in a week and till date nothing has happened. My first point of contact was Mr. Srinivasan, then after a week Mr. Logi took hand over and then Mr. Dinesh. No one is clear cut information for bike delivery. This is ridiculous and irresponsible customer service. People in show room are not giving the correct information to the customers
It's complaint against svm honda motors, tank road, medavakam. It's worst process to deliver the my honda activa bike.. they attending till I paid money.. after that they didn't take attention to delivery bike..

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    SVM Motors Phone
    +91 44 2550 2371
    +91 44 6636 9948
    +91 44 6675 8620
    SVM Motors Address
    Old No: 30, New No: 65, Medavakkam Tank Road, Kilpauk, Chennai, Tamil Nadu, India - 600010
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