Swiggy — cancellation

Address:Chennai, Tamil Nadu, 600094

I wanted to cancel my order placed in swiggy for rs 835, within 5 mins of ordering when contacted the customer care via chat they said i would have to pay the whole 835 as per cancellation fees.
The firm charging for the whole fees of the order that too 835 is really disturbing and is unfair. Even if a minimum would have been charged it would have seemed fine but certainly not the full amount.
I will have to pay the whole amount as for cancellation, it surely looks like christmas for swiggy but certainly not for me.
+1 photos
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Swiggy
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    14%
    Complaints
    5060
    Pending
    0
    Resolved
    648
    Swiggy Phone
    +91 80 6746 6791
    Swiggy Address
    Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
    View all Swiggy contact information