Swiggy — cancellation not allowed

Address:	560075
Website:	Bangalore

I would like to bring to your attention that swiggy although on their website claims to allow cancellations, doesn’t say that the cancellation in the first 5 mins is free, there’s is a charge of 75 rupees levied. Also, there is no way a user can cancel the order without calling or chatting with them, hence there is a delay of the person availability at their end, there should be a cancel order button provided to the end user just like how uber provides helping the user understand there is a charge if it’s cancelled after 5 mins else no charges levided.

If you look into this at the earliest will help consumers else we will be at mercy of such app companies who just believe in extraction of money. I see this as a pure play of extraction and leaving consumers at mercy.