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Swiggy — cancelling orders twice. third rate worst service provider

Address:Mumbai City, Maharashtra, 400071
Website:Swiggy.com

2 orders of mine on 24 nov - both cancelled by swiggy in less than an hour. Third rate service.

Service providers like swiggy must be penalised for cancelling orders with refund initiated & that too without discussing with customer.
Horrible services.

Not even bothered to discuss or follow up in spite of many complaints on their website.

Can anyone suggest how to take up a complaint officially against swiggy
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Ordered from Santosh Dhaba Extension, Hyderabad through Swiggy app(Order# [protected]). GST isn't mentioned in bill. Swiggy doesn't want to take up responsibility.

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