Swiggy — Cheating to consumers most of the time

Address:	Gurgaon, Haryana, 122017
Website:	www.swiggy.com

This food delivery service delivers on its own convenience and has very poor customer care service. It is designed such that in case of any inconvenience this company can totally leave the consumer empty handed without any responsibility. I have ordered 5 times and out of them only 2 were successful. They say that consumer can cancel the order if its not confirmed by restaurant, but they lie, I tried to cancel my order when it took around 1 hour just to confirm my order and I found out there is no way to do that. They have nothing for that in their app, their customer care service doesn't pick calls. My money and time wasted. And I didn't had dinner last night because of this. As I arrive late from office around 10pm, so couldn't find anything else near me then. These guys have bad policies and even according to their standard, they cheat.