I had placed an order at 2.11 pm st domino's pizza through swiggy. Order no.[protected]. The order was not delivered even after 1 hr when domino's has a 30 minute delivery policy. When contacted, swiggy says they cannot talk to domino's as they don't handle their delivery. I have the screenshots of the conversation with swiggy customer service.
The order was placed through swiggy app and it just isn't easy to comprehend how they can deny accountability for an order placed through their app. I hope these kind of companies who defraud customers are taught a lesson.
Was this information helpful? |
The fault is not with Dominos however, it entirely rests with Swiggy as Dominos has their own order # and the one given by Swiggy doesn't match with theirs and hence, Dominos can't help you with it.
Hope your issue was resolved.