Swiggy — Extreme inconvenience caused due to poor service and wrong information

Sachin Dahal

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560076
Website:	www.swiggy.com

This issue has been happening to me on a regular basis. I ordered my food at 9 p.m. and I made an online payment for it. The money got deducted and I waited for my order till 10 p.m. After waiting for an hour, I called customer care. They assured me that my food will be delivered. I patiently waited till 10:40 can called the customer care again. They now informed me that the restaurant is closed and they would refund my money as swiggy money. This was so infuriating as it was now 11 p.m. and I cannot even go out to get food now. My money is wasted as I have to order from them to use the money. They close at 11 p.m. making their effort to compensate for my loss of money and time completely futile. They completely wasted my time and money.

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Comments

Richa Garg Goyal

from Panipat, Haryana

We have ordered one veg chow mein and one non veg chowmein through swiggy from chungwah. We have received both non veg chowmein and i ate that and when i realized it has chicken in it, i immediately puked and now m not able to eat anything. It has mental trauma on me. I want to sue swiggy and chungwah both for this.

Bighnaraj Sahu

from Mumbai, Maharashtra

They didn't provide food in time ever and sometimes they refused to deliver after 1 hours almost.
I have suffered a lot a lot even in the midnight 12.30!they reply that sorry we can't deliver.
Worst service how to add a fine for these fake scoundrel.