Swiggy — i'm complaining about the fraud and duping consumers by charging its customers excess double the amount of gst and service tax and delivery fee | |
I wanted to order online through "swiggy" from the mcdonald's, by selecting a combo meal which was for rs.627/-. When i went to proceed with the online payment mode, i was shocked to see the hidden prices in the bill as follows. Rs.627.62/- for food + rs.19/- for delivery fee, + taxes and charges of rs.69.81/-, and the grand total charges were rs.716/-. When i clicked on the taxes and charges it is showing in a very tiny and small pop up message regarding the amount of taxes and charges which are as follows: restaurant gst is rs.33.05 +vat on delivery fee is rs.3.42/- totaling to rs.36.47/-. Why were the taxes and charges of rs.69.81 were levied when the total was rs.36.47/-. And what is the percentage of taxes being levied?? Swiggy is not showing the percentage of taxes being levied, which ofcourse is hidden, swiggy is fooling people and its customers by playing fraud and cheating and deceiving by falsely charging the customers in excess double amount. By this email i would like an reply from the swiggy and its officials and i also ask swiggy for its certificate of e-commerce online food delivery business and i also ask you as your customer (Swiggy) to furnish all the licenses such as gst license, trade license, vat & tin no. You have obtained to run the e-commerce online food delivery app and also the customer grievance mode other than only email. I felt cheated by (Swiggy) and i would like to take this matter to the higher authorities for a detailed enquiry into this serious matter. Waiting for urgent and proper response and reply. I am also enclosing herewith the mobile screenshots of the bill for future reference.
Was this information helpful? | |
Add a Comment | |
14%
Complaints
5054
Pending
0
Resolved
645
View all 5054 Swiggy reviews & complaints
+91 80 6746 6791
Tower D, 9th Floor, IBC Knowledge Park, Bannerghatta Road, Bengaluru, Karnataka, India - 560029
View all Swiggy contact information
Post your Comment