Swiggy — Order confirmed for delivery in 36 minutes-post 1hr 40mins my order was cancelled saying the restaurant is closed-had to call the cust s

Address:	Bangalore Urban, Karnataka, 560032
Website:	www.swiggy.com

I placed an order at 9:03 pm for a bill amount 524 inr, my delivery tume was 36 minutes... After waiting for an hour i call customer care to know that my order is delayed and it would arrive in 10minutes. It didnt arrive-called again and cust service picked the call and the agent was not aware that my call was even connected. I again called and got connected to manoj who said the order will arrive in 10mins-i waited again-didnt arrive-i called again and the agent stated that the food is unavailable-order cancelled! I mean really — i wait for 1hr 40 mins with absolutely no update-and this what these guys tell me! Ridiculous service — never depend on these guys to deliver food — either the food is not delivered or it is delivered late!