Swiggy — Order is poisonous

Address:	Hyderabad, Telangana
Website:	Instamart

I am writing to bring to your attention an issue I experienced with my recent order. Today, I ordered 2 packs of Real Orange Fruit Juice from Swiggy Instamart and was disappointed to find that the taste was different than normal.

Upon opening the package, I noticed something inside one of the packs and decided to take pictures to document the issue. I am attaching these images for your reference, including the video of what I found inside the package.

As a regular and loyal customer, I was surprised and disappointed by this experience. The defective pack had a different color and taste compared to the other pack, and I could tell that there was a significant difference in the quality of the product.

I am hoping that you will take the necessary steps to address this issue and ensure that your products are of high quality and meet the standards of your customers. I look forward to hearing from you and finding a resolution to this matter.

Thank you for your attention and assistance in this matter.

Sincerely,
Bidyashree chanda