Swiggy — Order was completely misplaced and there's no reply from swiggy side

Hi my order I'd is[protected] and I've ordered dosa from body power restaurant and the restaurant contacted me and said that dosa was not available and asked me whether I need any other items! I've opted for paneer rice but the ordered was some veg rice with paneer fry and dal this panner fry was partially cooked and i can't even eat two from that and the shake I've ordered was too missing from that and I've made a complaint immediately but the swiggy chat box hasn't responded properly. I will include images for your reference and please resolve my query as soon as possible. Thank you.