Swiggy — refund against order #[protected]

Address:	560029
Website:	www.swiggy complain

I never received this order, but showing delivered. I place this order yesterday @ 7.05pm. This was a serious issue with swiggy app. They selected my office address automatically. Ewhile placing the order i never got the option of address selection which i get it everytime after viewing cart and before making the payment.
Pior to that day on 1st may i ordered through swiggy from truffels kormangala. I received it at my residence address only, yesterday i was on leave so as i knew address and location would be my residence address only. When i didnt received any call from dominos and swiggy then i called swiggy guys to check. Then i received a call from delivery executive stating he is standing near my office.
I asked him what and how come, he told address given is indiranagar address whereas i was in taverekhere.
This is really horrible experience which i faced through swiggy.
Then after calling customer service guy they informed we have asked dominos to cancel and refund the money to your account within 24 hrs.

Neither i could have the food nor got my money back. 3-4 times i called them and chaat with them too. But theyare still informing that still they are working on it. They are giving me dominos no. To call and check with them. I ordered through swiggy, they must take care of the same.