Swiggy — refund not reflecting in my bank account

Address:800001

My registered mobile number with swiggy is [protected]. I had ordered yesterday with swiggy and due to the incompetence of their services they took more time than it actually should. A representative from swiggy called me after an hour long of waiting to tell me that my order can not be processed. And therefore he cancelled my order. Since yesterday my refund is not reflecting in my bank account. They take our money within a second and tell us to wait for weeks for the refund. Order no was - [protected]. My registered email id on swiggy is - amritraj.[protected]@gmail.com
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I ordered food on Monday and due late delivery cancelled. The refund has been initiated. Still now it is not credited to my account. Unable to reach customer as well. Chat support bot is answering no human.
Not receiving orders instead of login 8hrs whats problem i have changed my timings otherriders are getting continus orders on what basis orders are getting from morning 7.30 am to4pm not even one one order whats the problem
Delivery person is not capable to find address and reach to customer its not mean that cancel order without customer confirmation and up on cancellation you refund half amount to customer without fault of customer is not way to provide service.
Order has been cancelled by swiggy and i got half refund. what a fake policy!. get updated your system.

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