Syndicate Bank — complaint regarding refund from amazon

Dear team,

As notified in my various complaints which i have been raising from last one week. Issue is regarding the payment which is issued from amazon to my bank account but its not reflected into my account.
Dear sir mam i have been raising this complain from last 3 days regarding the payment which i made to amazon on 9 june 2020 as i cancelled few products they have initiated the refund on 29 june 2020 but i am not getting the payment back into my account this is to confirm that refund for amount 449 and 839 has been successfully processed on 29 july 2020 and the amount should reflect in your account by now refund reference 30005401820161221204076 30005401820161221204076 this is the message what amazon people have given to me kindly look into matter

This is the complaint which i have raised in syndicate bank portal.
I have called and spoken twice and raised complaints about the same.

Kindly do the needful.