Syska Led — About warranty

nishakiranbharti

from Ranchi, Jharkhand

Address:	Patna, Bihar, 801505
Website:	syska.com

I bought two bulbs from flipkart last year in april, having warranty of two years, but in nov it got damaged and i asked for exchange,
somehow flipkart provided me syska customer care number, i contacted them, they told me that you have to ship it by yourself n whatever will the courier charges, we will give you,
the bulbs anyhow got delivered to me on 31st dec 2016, but till now after 5 months i havent got my money refunded, and whenever i call them they use to say it will take more 10 days, and it continued, 5 months are gone,
there was one more time i complained about this here.
complain number is-ec[protected]

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May 25, 2017

Updated by nishakiranbharti Sir/mam
I already have raised a complaint regarding this matter.today I am going to send all the screenshot s...I don't understand that for refund they are taking 5 months.according to there policy I get refunded as soon as the product is delivered to me.but here they took 5 months and whenever I call they say it will take more 20 days or one week, why I am going to buy anything if service will like this,
It would have been better if I could have gone to a shop and took rather taking from flipkart, and if any company can't fulfill the refund then why they tie up with online, degrading their value also.

Jun 01, 2017

Updated by nishakiranbharti still there is no response...please take action